Description

Thrive Pet Healthcare is now hiring for a Director of Pricing and Implementation!

The Director of Pricing Strategy & Implementation will support the Vice President of Pricing in managing and executing the organization’s pricing strategy across our veterinary hospitals. This role will translate strategic direction into operational execution, ensuring pricing processes, systems, and reporting are implemented effectively. The Director will partner closely with operations, finance, IT, and other stakeholders to deliver measurable business outcomes while ensuring compliance and consistency.

Core Responsibilities

• Support Pricing Strategy Execution
  • Partner with the VP to implement pricing initiatives, ensuring consistency, compliance, and operational adoption across hospitals.
  • Translate enterprise-level strategy into actionable implementation plans, including timelines, owners, and deliverables.

• Analysis & Reporting
  • Conduct detailed pricing and margin analyses across categories to identify risks and opportunities.
  • Track KPIs to measure the effectiveness of pricing actions, producing reports and insights for senior leadership.
  • Monitor competitor and market pricing trends, summarizing implications for local and regional adjustments.
  • Ensure clean data flow between pricing systems, vendor feeds, and reporting platforms.

• Cross-Functional Partnership
  • Work with operations, procurement, finance, and medical leadership to ensure pricing actions support both financial performance and client affordability.
  • Partner with field teams and hospital leaders to ensure effective rollout of pricing initiatives and gather feedback for continuous improvement.

• Governance & Compliance
  • Administer pricing audits to ensure alignment with established rules, compliance with systems, and flow-through to financial outcomes.
  • Maintain documentation of processes, pricing rules, and competitive benchmarking to ensure consistency and accountability.

• Team Leadership
  • Lead a small team of pricing analysts while influencing through enterprise data analytics, finance, and ops teams
  • Provide coaching, mentorship, and career development while fostering a culture of analytical rigor and operational excellence.

Requirements

• 7+ years of experience in pricing, revenue management, or financial analysis (service industry preferred; healthcare/veterinary a plus).
• Strong analytical, statistical, and problem-solving skills with proven ability to translate data into actionable insights.
• Demonstrated ability to implement strategies across a large, complex, multi-location organization.
• Hands-on experience with pricing systems, practice management software, and/or PIMS platforms.
• Strong project management and organizational skills with exceptional attention to detail.
• Effective communication skills; able to partner with and influence cross-functional stakeholders.
• Experience leading small teams; able to balance strategic priorities with tactical execution.
• Results-oriented mindset with urgency and accountability.