Details
Posted: 20-May-22
Location: Chestnut Hill, Massachusetts
Type: Full-time
Salary: Open
Boston College IntroductionFounded in 1863, Boston College is a Jesuit, Catholic university located six miles from downtown Boston with an enrollment of 9,445 full-time undergraduates and 5,125 graduate and professional students. Ranked 35 among national universities, Boston College has 878 full-time and 1,201 FTE faculty, 2,750 non-faculty employees, an operating budget of $1.2 billion, and an endowment in excess of $2.8 billion.
Job DescriptionUnder the generalsupervision of the Senior Associate Athletic Director, this role is responsiblefor supporting the ticket sales department including new lead generation,database entry and cleansing, and identifying best practices within the CRMsystem. This position will be responsible for providing support to themarketing and ticket operations teams, as it pertains to advertising andpricing analytics. This individual will hold a central role in all stages ofthe data interpretation and strategy/pricing processes as well.
Serve asCRM Manager:
Responsible for working with the sales team to support day-to-day Salesforce administration including data entry, data cleansing, user support and training.
Collaborate with sales representatives to understand CRM usage and data requests.
Train new sales representatives on CRM functionality and best ways to utilize the system.
Support analysis and recommendations on Season Ticket Member, single game buyer and Group ticket buyer buying behaviors, customer segment analyses and ticket pricing.
Build consumer-friendly reports and dashboards to convey data and results of analyses in CRM.
Serve as Pricing Analyst:
Determining how to price inventory most effectively utilizing relevant data algorithms and analytics
Recognizing trends and implementing pricing changes across specific inventory
Creating and managing several types of sales and data reports
Analyze sales data to provide actionable insight to generate incremental revenue.
RequirementsBachelor's Degree from an accredited college/university required
6 months-2 Years of experience in data-driven industry or job function
Familiarity with CRM systems preferred
Closing StatementBoston College offers a broad and competitive range of benefits depending on your job classification eligibility:
- Tuition remission for Employees
- Tuition remission for Spouses and Children who meet eligibility requirements
- Generous Medical, Dental, and Vision Insurance
- Low-Cost Life Insurance
- Eligibility for both University-Funded 401k and Employer-Sponsored 403b Retirement Plans
- Paid Holidays Annually
- Generous Sick and Vacation Pay
- Additional benefits can be found on https://www.bc.edu/employeehandbook
Boston College conducts pre-employment background checks as part of the hiring process and requires all employees to be fully vaccinated for COVID-19. Boston College is an affirmative action, equal opportunity employer. In concert with our Jesuit, Catholic mission, Boston College is dedicated to the goal of building a culturally diverse and pluralistic faculty and staff committed to teaching and working in a multicultural environment and strongly encourages applications for women, minorities, individuals with disabilities, and covered veterans. To learn more about how BC supports diversity and inclusion throughout the university please visit the Office for Institutional Diversity at https://www.bc.edu/offices/diversity.
Boston College's Notice of Nondiscrimination can be viewed at https://www.bc.edu/nondiscrimination.
