Ensure operational excellence of Medtronic EMEA pricing & contracting operations through building future proof process models, in conjunction with the EMEA offer and contract management Center of Expertise team, evolving around offer and contract management activities for the European region.
Facilitate collaboration with the country pricing & contracting teams and with other functions by aligning them towards common goals ensuring strategic and tactical operational objectives are translated into measurable results. Focused effort to establish an efficient offer and contract management operations team.
The Offer & Contracting Operations Project Manager is expected to work closely together with the EMEA business process owner(s) of offer and contract management (positioned in EMEA Center of Expertise) in developing high quality end-to-end process solutions for offer and contract related activities currently performed in the countries. The goal of the organization is to relieve the country teams from repetitive and operational activities through automation, through the introduction of harmonized and system supported processes, and thereby creating the opportunity to execute these tasks centrally in a cost and time efficient manner.
The Offer & Contracting Operations Project Manager seeks a culture of continuous improvement and ensures robust compliance and controls in operations with applicable laws, regulations, policies, and procedures in all geographies.
Furthermore, this position plays a crucial role in establishing a strong performing operations team around offer and contract management, by providing leadership, training, best practices, and root cause analyses.
Responsibilities may include the following and other duties may be assigned.
Ability to define clear design principles and best practices for centralization roadmap
Build the processes and test
Create policy and procedure documentation, user guides, training material
Implement the processes / roll out to the organization
Ability to successfully support Change Management activities to inform, train stakeholders and to critically challenge current (own) process performance
Continuously improve processes (i.e. a “learning loop” to inform further design)
Drive material cost of quality improvements through the application of consistent, repeatable, and complete transactions that reduce cycle time and errors.
First-hand experience in design, development, and deployment of new business processes
Work experience in either commercial support, pricing & contracting, or business finance role as a senior analyst or alike
Affinity with IT / system development
In total 6+ years of work experience (in combination with Master’s or Bachelor’s degree)
Strong communicator and influencer
Nice to Haves:
Project management experience
Experience in working in large complex matrix organization type
Work experience and business insights in the medical devices industry
Language skills beyond English, particularly French, Italian, or Spanish
Additional Salary Information: negotiable
Internal Number: 210009UY
At Medtronic, we believe in the power of medical technology to improve lives. Seven decades ago, our co-founder invented the battery-powered pacemaker. Today, we are among the largest medical device companies in the world. With operations in 150 countries, our products treat 70 health conditions and include cardiac devices, cranial and spine robotics, insulin pumps, surgical tools, patient monitoring systems, and more. Our therapies help 72 million people a year and support our Mission to alleviate pain, restore health, and extend life.
Our people make it possible. We value diverse perspectives and encourage our 90,000+ employees to be themselves. We hold each other accountable, act with integrity, and make quality our highest priority.
We are privileged to be part of the communities where we live and work. We are committed to giving back and reducing our impact on the environment.
Let's take healthcare Further, Together.