The energy of a "start up", but with the revenue and resources to "scale up" and become the #1 healthcare packaging company in the world.
The Director of Pricing is a key role within our Global Marketing team, and is responsible for creating the vision, implementation, and execution of pricing strategy for Oliver Healthcare Packaging. The Director of Pricing will be responsible for hiring, training, and managing pricing team members and creating consistent pricing processes.
This individual helps drive Oliver’s overall growth in many ways including, but not limited to: leading a team of analysts to analyze cost and competitive data, develop a global pricing database to track win/loss outcomes, and generate complex quotes for large RFQs. The role requires experience with CRM and ERP systems plus the vision for evolving from manual ERP/Excel quoting. Part of the position’s duties will be designing accurate metrics to measure pricing’s effectiveness. Metrics should balance the need to drive profitable growth while ensuring a fast, positive customer experience.
This role will report to the Vice President of Global Marketing. The ideal candidate will understand how to balance cost-plus vs. value-based pricing, technical operations knowledge vs. customer experience, and automated software-based pricing with highly customized production orders.
Lead team of pricing analysts to create price quotes for new and existing customer deals. Meet service level goals for quote turnaround time and customer satisfaction.
Design and implement improvements to the existing RFQ process across 6 Oliver locations
Direct the long-term transition to automated quoting of standard products, via Configure Price Quote (CPQ) or other software-based methods.
Develop the pricing function globally and coach team members to expand skillsets as the company grows
Provide thought leadership to identify and execute on actions to improve profitability. Partner with other functions to ensure changes result in sustainable value creation
Together with sales leadership, create long-term pricing agreements structured to increase margin and extend customer relationships
Assist in the development of responses to Request for Proposals (RFP) and provide the financial / business impact to the management and executive leadership teams
Work with CRM and sales operations teams to capture quoting and transaction data, then continuously improve reporting capabilities in Tableau and Dynamics CRM
Provide clear guidance, support, leadership and where required change management in the execution of the different pricing processes in achieving the different product lines and regional objectives.
Work closely with Finance and Operations to ensure quoting tools account for accurate costing.
Superior analytical skills and strategic thinking mindset
Understanding of cost accounting and pricing’s impact on financial reporting
Sound judgment and ability to maintain composure under pressure
Strong spoken and written communication skills, including the ability to communicate effectively with senior business leaders
Excellent organization and time management skills
System thinker that can diagnose current state pain points and design future state
Education and/or Experience:
Bachelor’s degree or equivalent degree in quantitative field (Business, Finance, Economics, Computer Science)
Minimum of 3-5 years pricing analysis or financial analysis in support of sales / commercial operations
Expertise with CRM applications (Dynamics, Salesforce, or similar program)
Experience hiring, training, and managing analysts to enable career growth
Decisiveness - Uses a framework or process by which to make decisions. At times, will need to make decisions quickly and often with incomplete data.
Ability to read, analyze and interpret data and technical drawings for complex bids
Education and/or Experience:
5-8+ years of pricing analysis or financial analysis in support of sales / commercial operations
Management experience of pricing or commercial operations team
Experience with pricing or revenue management technologies (CPQ, SPM, Apttus, CallidusCloud)
Expertise with ERP applications for pricing use (SAP, Oracle, Dynamics)
Location: Philadelphia PA, Grand Rapids MI, or Anaheim CA
Additional Salary Information: Salary commensurate with experience level. Relocation available for select candidates.
About Oliver Healthcare
Patients put their trust in medical device and pharmaceutical companies to improve and extend lives. Those companies put their trust in Oliver to package their products for safe transport from the factory to the operating room. We design and manufacture the flexible packaging used for orthopedics, pacemakers, catheters, pharmaceuticals, and more.
With clients across the globe, 7 global facilities, recent acquisitions, and 800+ employees... now is an exciting time to join Oliver! Come see how we help deliver longer, healthier lives.